What delivery options do you offer in Singapore?

You can choose from:

  • Self-collection at our NEX boutique (2 - 3 working days; complimentary; please collect within 30 days upon notified) currently unavailable
  • Courier delivery (2 - 4 working days; free with $70 spent or top up $3.50)
  • Express delivery (1 - 2 working days; free with $200 spent or top up $5) currently unavailable


Can I collect my online purchase at the NEX boutique?

Yes, you may! Just select the ‘Self-collection at NEX’ shipping option when you check out.

We’ll drop you an email notification on when you’ll be able to collect your order within 2 - 3 working days.

Do you deliver internationally?

Yes, we do! Delivery fees and periods depend on the country you are in. 

* We will not be liable for any missing parcels handled by the courier providers.

Can I request for my parcel to be left outside my residence, if there is no one there to accept my delivery?

Although not encouraged, you may request for your parcel to be left outside your address. However, please note that we will not be able to reimburse you if the parcel goes missing!

If you will not be home during the day to receive your parcel, we recommend sending your parcel to your office address.

It’s been more than a week and I haven’t received my order yet. What should I do?

Please contact us at with your order number and we’ll get back to you soon!


Cannot find an answer to your question?

Drop us an email at, and we’ll get back as soon as possible!